Shipping policy

Last updated: 29 August 2026

At Lion of Fire Ministries, our products are made to order through our Print on Demand fulfilment partner. This means your order is produced specifically for you after your purchase is placed.

We offer worldwide shipping where available. Product availability and shipping options can vary depending on the destination and the product ordered.

Order Production Time

Because our products are made to order, please allow approximately 3–7 business days for your order to be produced before it is shipped.

Production time is separate from shipping time.

Once your order has been produced and shipped, you will receive a shipping confirmation email with tracking information where tracking is available.

Estimated Shipping Times

Shipping times vary depending on your location and the product ordered.

As a general guide, estimated standard shipping times are:

Destination	Estimated Shipping Time
USA	3–4 business days
Europe	6–8 business days
Australia	2–14 business days
Japan	4–8 business days
Other international destinations	10–20 business days

These are estimated shipping times only and are not guaranteed delivery times.

Actual delivery times may vary due to factors such as customs processing, local postal services, courier delays, public holidays, weather, remote locations or other circumstances outside our control.

Please remember that these estimates do not include the 3–7 business days required to produce your order.

Shipping Costs

Shipping costs are calculated at checkout based on the products in your order and the delivery destination.

Shipping rates are determined through our Print on Demand fulfilment partner and may vary depending on the product, destination and other shipping factors.

We do not currently offer free shipping or express shipping as a standard option.

The shipping cost applicable to your order will be displayed at checkout before you complete your purchase.

Where Will My Order Ship From?

We use a worldwide Print on Demand fulfilment network.

Your order will be produced and shipped from the fulfilment facility that can efficiently serve your location and the products in your order.

As a result, the location from which your order ships may vary.

If your order contains multiple products, your items may occasionally be produced at different facilities and shipped separately. In this case, you may receive more than one parcel and your items may arrive at different times.

Are All Products Available for Shipping Worldwide?

We aim to offer our products internationally wherever possible.

However, not every product is available for delivery to every country due to product restrictions, shipping limitations or other factors.

Product and destination availability is determined at checkout. If a particular product cannot be shipped to the address entered, it may not be available for purchase to that destination.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing tracking information where tracking is available.

Please allow some time for tracking information to become active after your order has been shipped.

If you have questions about your tracking information, please contact us and include your order number.

Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country.

These charges vary between countries and are determined by the relevant customs or tax authorities.

Any applicable customs duties, taxes or import charges are the responsibility of the customer unless otherwise stated at checkout.

Lion of Fire Ministries does not control these charges and cannot guarantee whether they will apply to your order.

If you are unsure whether additional charges may apply, we recommend checking with your local customs or tax authority before placing your order.

Customs processing may also cause delays beyond the estimated shipping times provided above.

My Order Hasn't Arrived — What Should I Do?

If your order has not arrived within the estimated delivery timeframe, please first:

Check your shipping confirmation email and confirm that your delivery address is correct.
Check your tracking information for the latest update.
Contact your local postal service or delivery provider.
Check with neighbours or other locations where the parcel may have been left.

If you still cannot locate your order and the shipping address was correct, please contact us with your order number and we will investigate the shipment.

For packages considered lost in transit, claims generally need to be submitted within 30 days after the estimated delivery date so that we can investigate the shipment with our fulfilment partner.

Incorrect or Incomplete Shipping Address

Please carefully check your shipping address before completing your order.

If you notice an error in your address, please contact us as soon as possible. If your order has not yet entered production or shipping, we may be able to assist with correcting the address.

Once an order has entered production or been shipped, we may not be able to change the delivery address.

If an incorrect, incomplete or insufficient address is provided and the parcel is returned to our fulfilment facility, additional shipping costs may apply if you request that the order be reshipped.

Unclaimed Parcels

If a parcel is returned because it was not collected or was otherwise unclaimed, additional shipping costs may apply if you request that the order be reshipped.

Please monitor your tracking information and collect your parcel within the timeframe provided by your local delivery service.

Delays Outside Our Control

While we do our best to provide accurate delivery estimates, Lion of Fire Ministries cannot guarantee a specific delivery date.

Delivery may be delayed by circumstances outside our reasonable control, including:

Customs processing
Postal or courier delays
Severe weather
Public holidays
Incorrect or incomplete delivery information
Transport disruptions
Remote-area delivery
Other events affecting international or local delivery networks

We appreciate your patience if your order experiences an unexpected delay.

Contact Us

If you have any questions about your order or shipping, please contact us through our Contact Us page or email us at info@lionoffireministries.com.

Please include your order number if you are contacting us about an existing order so that we can assist you as quickly as possible.